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Assistance for Operators

  • What to do if a customer wants to complain?

    If a customer wants to complain about the service they have received, please ask them to email: payments@livelinesuk.com  Please ask them to include their name and details of the complaint. We will th...

  • Psychic Messenger

    If you are already a Psychic/Tarot phone operator, you can apply to become a Psychic Messenger operator.  Messenger is brilliant if you have a noisy household and sometimes cannot take calls on the ph...

  • What do I do if I think the caller is under 18?

    If you think the caller is under 18 (very easy to tell from the sound of their voice!) then you need to complete the following steps: 1. Ask the caller his or her date of birth. 2. Ask the caller his ...

  • Your Psychic / Tarot Profile

    We ask all readers to submit a psychic/tarot profile. This will increase your call volumes! You do not need to include your own picture, however customers prefer profiles with a real photo.  To submit...

  • Changing my phone number

    If you need to change the phone number that you want to receive calls on - please email support@livelinesuk.com quoting your full name and PIN/PASS number. Please also include the new number you would...

  • Connect with our Social Media

    Social Media is important as it allows us to connect with you! Please see our social media pages below: Facebook: https://www.facebook.com/livelinesukjobs/ Instagram: https://www.instagram.com/livelin...

  • The Online Portal

    To see your call stats and revenue payments you can access your online portal. The web address is: https://secure.livelinesuk.co.uk/ If you do not have your logins for the online portal, please email:...

  • The Supervisors Number

    If you need to speak to the Supervisor's, please phone 0343 290 8899 (standard rate) The Supervisor's line is open 24/7. (Please note, all calls are recorded)...